- Engage in product sales and additional promotional sales through service visits at customer sites.
- Merchandise products for display and placement in a way that attracts sales at customer stores and secondary and perimeter locations.
- Transport products from storage areas and place products onto customer shelves or displays.
- Maintain quality and quantity of products on shelves by rotating products, checking code dates to ensure freshness, and replenishing products with back stock.
- Conduct Inventory counts and reconcile orders for customer accounts by verifying the accuracy of delivery records with products delivered.
- Create and transmit customer credits for spoiled and/or returned goods.
- Create and transmit orders for product replenishment and other corresponding paperwork in a timely manner, meeting DPI order deadlines.
- Verify the accuracy of transmission by confirming receipt with DPI Warehouse personnel.
- Deliver exceptional customer service at all times when communicating with store management, personnel and the public, adhering to customer policies and procedures in compliance with DPI’s standards.
- Reset displays of merchandise at customer locations to enhance the display of product
- Maintain fixture cleanliness to enhance sales.
- Write and stock orders for product placement and/or issue credits for spoiled and/or returned goods
- Communicate with warehouse personnel and District Manager regarding product discrepancies and/or customer issues.
Plan and carry out daily schedules according to assigned customer locations. - Travel throughout the assigned territory, manage timelines to ensure completion of assigned customer and DPI requirements, and respond to fluctuations in workload to deliver quality customer service according to DPI standards.
- Coordinate and communicate product merchandising needs and customer requirements with the Merchandiser and Reset Specialist.
- Operate office- and field-based electronic equipment for communications and transmission of orders and credits; operate cell phone to communicate with customers, supervisors, or coworkers and for electronic timekeeping.
- Operate motor vehicles to travel to and from customer locations throughout assigned territory.
- Attend scheduled training and meetings as required to meet customer and DPI standards.
- Attend store inventories to verify the accuracy of product counts performed by inventory crews, requesting corrections as needed.
- Report and present the results of findings to the District Manager.
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DPI Specialty Foods is the leader in the procurement and wholesale distribution of specialty food products acquired locally, nationally and worldwide.
