Working closely with Branch Manager to ensure efficient operation of the Smallwares Department. Assisting with personnel issues and supervision of Smallwares Department. Maintaining a positive company image by providing courteous, friendly and efficient customer service. Supporting the Branch Manager in maintaining company standards. Essential functions: - Supervising, training, evaluating, and delegating tasks to Aisle-person/Stockers in Smallwares Department - Ensuring friendly, efficient and professional customer service. - Ensuring compliance with established policies and procedures. - Assisting customers with product location and detailed information when needed. - Plans and prepares work schedules to include lunch and vacation. - Maintaining stock and placing special orders as needed. - Communicating with customers and vendors in order to satisfy customer needs. - Physically breaks down pallets, stocks product and organizes displays. - Maintaining shelf tags, flyers and signage up to date and visible - Ensuring the area is maintained organized and clean. - Ensuring employees are following company policies and procedures including safety.

Working closely with Receiving Manager/Supervisor to ensure efficient operation of the Receiving Department. Responsible for maintaining accurate records of shipping and receiving related transactions. Follows-up and maintains Receiving Manager/Supervisor aware of activities and discrepancies. Essential functions: - Scheduling and monitoring deliveries. - Communicates efficiently and concisely over the phone, in person and through e-mail to coordinate returns, rejections and credits. - Accurately inputs a high volume of information into the computer concerning incoming and outgoing merchandise in a timely manner. - Checking and recording the quantity of the merchandise for conformity to purchase orders and specifications. - Recording and reporting shortages and discrepancies. - Ensuring friendly, efficient and professional customer service.