Dispatcher B & C Shift Tyson Foods Harmony

Location: RVI-Harmony Truck Shop (On-site; remote option may be considered in the future) Department: Transportation    About Tyson Foods  Tyson Foods is a global leader in the food industry, dedicated to producing high-quality protein products while upholding the highest standards of food safety, sustainability, and innovation. Our transportation and logistics operations are vital to keeping our supply chain running smoothly. We are seeking a professional and detail-oriented individual to join our team as a Night Shift Dispatcher.    Position Summary  The Night Shift Dispatcher is responsible for coordinating nightly transportation operations, dispatching drivers, monitoring load progress, and serving as the key point of contact during the night shift. This position requires strong organizational, communication, and customer service skills. The role will begin as an on-site position at our RVI-Harmony Truck Shop, with the potential for remote work in the future, depending on business needs and performance—but remote status is not guaranteed.    Key Responsibilities  Manage dispatch operations during the night shift, ensuring timely and efficient delivery coordination.  Maintain clear and professional communication with drivers, mechanics, plant personnel, and leadership via Microsoft Teams, phone, and mobile devices.  Utilize transportation management systems and GPS tools to track routes, monitor traffic, and support delivery execution.  Keep accurate logs of dispatch activities, load assignments, and any shift-related communications or issues.  Serve as the primary point of contact for operational issues that arise overnight, resolving or escalating as appropriate.  Support compliance with all Tyson policies, safety procedures, and applicable transportation regulations.  Deliver exceptional customer service internally and externally through responsive and respectful communication.    Qualifications  Proficiency in Microsoft Office (Outlook, Excel, Teams) is required.  Must be able to communicate effectively via mobile devices and Microsoft Teams.  Excellent written and verbal communication skills with a professional demeanor.  Strong customer service orientation with the ability to maintain calm and clarity under pressure.  Highly organized with the ability to prioritize multiple tasks in a fast-paced environment.  Prior experience in transportation dispatch, logistics, or fleet coordination (six months or more preferred).  High school diploma or equivalent required; additional training or coursework in logistics is a plus.  Flexibility to work night shifts, weekends, and holidays based on business needs.    Why Tyson Foods  Be a part of a purpose-driven organization focused on operational excellence and innovation.  Support critical logistics operations in a visible and impactful role.  Future remote flexibility may be considered, based on performance and business requirements.  Join Tyson Foods as a Dispatcher and play a crucial role in overseeing transportation operations to ensure efficient and safe performance. Apply now to become part of a dynamic team dedicated to safety, quality, and customer satisfaction in the food industry.